Privacy Policy

Welcome to the web site (the “Site”) of Aloi, Inc. ( “Aloi”, “we”, “us” and/or “our”). This Site is operated by Aloi and we created this page to provide information about our company and its content and data linking platform and related services (together with the Site, the “Service(s)”) to our Service visitors (“you”, “your”). This Privacy Policy sets forth Aloi’s policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from visitors to the Site and Services.

Use of Third-Party Applications

Our Service allows users to connect to third-party applications (“Third-Party Applications”), to periodically or on-demand pull data (“User Data”) from those applications into Aloi’s servers, and to pass User Data from the Aloi Service onward to other Third-Party Applications. These transfers are done only under the direction of, and under the sole control of, Aloi users. When you enable linking between or log in to Third-Party Applications through the Service, we will collect relevant information necessary to enable the Service to access that Third-Party Application and your data and content contained within that Third-Party Application.

By using the Service, you warrant that Aloi has your permission to perform any such transfers on your behalf, notwithstanding that these may contain Personal Data, and may cross international borders. Aloi does not control the privacy practices of applications to or from which you may transfer data, and you warrant that when transferring User Data, you are accepting the privacy terms to which those applications subscribe. Aloi shall have no liability or responsibility for the privacy practices or other actions of any Third-Party Applications that may be enabled within the Service.

We may retain certain personally non-identifiable information related to the data or content linked between Third-Party Applications (for example, date sent, URLs, configurations, names of the Third-Party Applications), for the purpose of improving our Services. Aloi protects User Data using commercially feasible methods from interception or alteration.

Aloi will not examine or distribute any User Data except as provided in our Terms of Service, or as required by law. Aloi may however use automated tools to examine User Data in aggregate, in order to improve the Service.

Information We Collect

When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Services: We collect Personal Data from you when you voluntarily provide such information, including but not limited to when you contact us with a support ticket, respond to one of our surveys, register for access to the Aloi Services or use certain Aloi Services. Wherever Aloi collects Personal Data we make an effort to provide a link to this Privacy Policy. You can choose at any time to opt out by contacting us at support@aloi.io.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Aloi and the authorized third parties referred to herein. The Personal Information that you provide can be accessed at any time through your account or you can contact our customer support at support@aloi.io if you need help accessing your account.

Cookies: In operating the Services, we may use a technology called “cookies.” A cookie is a piece of information that the computer that hosts our Services gives to your browser when you access the Services. Our cookies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Services may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Services. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Services’ features.

Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, Aloi often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Aloi may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Cloud Elements may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

We will keep any information that you provide to us until such time as you delete your account with the Aloi Service.

Use and Disclosure of Your Personal Data

You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Aloi Services.

Aloi will not sell or rent to any third party any of the personal information or data that you provide to us. Aloi uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For example, if you contact Aloi by email, we will use the Personal Data you provide to resolve your problem. Also, if you provide Personal Data in order to obtain access to the Aloi Services, we will use your Personal Data to provide you with access to our Services and to monitor your use of our Services.

Aloi may use Personal Data provided to operate, improve upon, and personalize the Service, for billing identification and authentication, to contact and communicate with you about the Service and your use of the Service, to support use of the Service, to send marketing materials (subject to your opt-out option), for research purposes, and to generally improve the content and functionality of the Service. We may also combine your Personal Data with third-party analytics information to build a broader profile of our individual Users so that we can serve you better and provide custom, personalized content and information. Additionally, we may use the Personal Data we collect for identification and authentication and fraud prevention, to analyze Site usage and improve the Service, for internal market research, troubleshooting problems, to enforce our Terms of Service, and as otherwise set forth in this Policy. Note that we will never email you to ask for your account information; if you receive such an email, please forward it to support@aloi.io.

We may collect and use the analytic information from our own systems and from third parties together with your Personal Data to build a broader profile of our individual Users so that we can serve you better. Workato gathers certain information automatically and stores it in log files. This information includes internet protocol addresses as well as browser, internet service provider, referring/exit pages, search terms, operating system, date/time stamp, and clickstream data. Occasionally, we may connect Personal Data to information gathered in our log files, as necessary to improve the Service for individual customers. Otherwise, we generally use this information as we would any Usage Data, to analyze trends, administer and maintain the Service, or track usage of various features within the Service.

In addition to the purposes described above, we disclose Personal Data to respond to subpoenas, court orders, on legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or our Terms of Service, or as otherwise required by law.

If Aloi intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

Exclusions

This Privacy Policy does not apply to any Personal Data collected by Aloi other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Aloi through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as bulletin boards (collectively, “Public Areas”), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Aloi shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

If you are invited to join an Aloi team account, and you accept the invitation, you are agreeing that certain of your information will be shared with the team account holder and other team members. In particular, the team account holder will have access to your name, email address, user name and task usage, and other team members will have access to your name, email address and username. Any information you share via a team account, including Connectors you create or Third-Party Applications you link to, will be available to all team members of the team account you have joined. You are solely responsible for any information you share via a team account, which is posted at your own risk.

Children’s Personal Information

Aloi does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Aloi through the Services, please contact us at support@aloi.io, and we will delete that information from our databases.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by Aloi (the “Third-Party Sites”). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Services do not imply that Aloi endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Security

Aloi takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to Aloi via email. Please keep this in mind when disclosing any Personal Data to Aloi via the Internet.

Updates to The Privacy Policy

The Services and our business may change from time to time. As a result, at times it may be necessary for Aloi to make changes to this Privacy Policy. Aloi reserves the right to update or modify this Privacy Policy at any time. If we do this, we will post the changes to this Privacy Policy on this page and will indicate at the top of this page the date these terms were last revised. We will also notify you, either through the Service user interface, in an email notification or through other reasonable means. Please review this policy periodically, and especially before you provide any Personal Data. Any such changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the Service or changes made for legal reasons will be effective immediately. This Privacy Policy was last updated on the date indicated above. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Privacy Policy.

Your access to and use of the Services is subject to the Terms of Service at https://www.aloi.io/terms-of-service.

Contact Us

All disputes arising out of or relating to these Terms of Service will be submitted to the exclusive jurisdiction of a court of competent jurisdiction located in Chicago, Illinois, and each party irrevocably consents to such personal jurisdiction and waives all objections to this venue.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.